Pick by Voice or Scanner for Order Picking?
19/08/2026
Christian
CCO, Apport Systems
What is Pick by Voice, and Can It Really Improve Your Warehouse Operations?
Pick by voice is an innovative technology that uses voice commands to guide warehouse workers through the picking process. But can it really replace traditional scanners, and how can it benefit your company’s warehouse operations? In this article, we take a closer look at the advantages and disadvantages of pick by voice compared to using scanners.
What Advantages Does Pick by Voice Offer?
Pick by voice technology can lead to several improvements in warehouse operations:
- Increased Efficiency: With hands-free operation, employees can navigate the warehouse more quickly.
- Reduced Error Rate: Voice commands reduce the risk of errors as they are direct and easy to understand.
- Improved Safety: Employees can focus on their surroundings and avoid potential hazards.
To understand more about how pick by voice can be integrated into your warehouse management, you can read about the future of warehouse management, AI, and automation in this article.
How Do Scanners Work in the Order Picking Process?
Traditional scanners are still widely used in many warehouses. They offer a reliable solution that is easy for employees to understand, but they also have their limitations:
- Reliable Technology: Scanners have been used for many years and are known for their stability.
- Training and Implementation: They require less initial training compared to new technologies.
- Limited Hands: Employees often have to put items down to use a scanner.
When Should You Choose Pick by Voice?
Pick by voice is particularly suitable in situations where speed and accuracy are crucial. If your warehouse often experiences large volumes of orders, implementing pick by voice technology can be a valuable investment. It is also a good solution in warehouses where employees frequently need to navigate complex layouts.
For a detailed calculation of expected return on investment from implementing new technology, you can read more about useful and realistic ROI calculations here.
Integration with Existing Systems
A significant factor in deciding whether to switch to pick by voice or remain with scanners is how the technology integrates with existing warehouse management systems (WMS). Pick by voice can often be adapted to existing systems, allowing for a smooth transition. However, it is important to evaluate whether your current WMS can support voice-based technology without significant costs for upgrades.
Scalability and Flexibility
A flexible system is crucial for companies planning to expand. Pick by voice technology can easily be scaled to meet increasing demand, making it an attractive solution for growing businesses. Scanners can also be scaled, but the process may be more resource-intensive in terms of hardware upgrades.
Ergonomic Benefits of Pick by Voice
An often overlooked advantage of pick by voice is the ergonomic benefits it brings. Employees often experience less physical strain as they do not constantly have to handle scanners. This can lead to a better working environment and fewer work-related injuries, which in turn can reduce absenteeism and increase productivity.
Disadvantages of Pick by Voice
While pick by voice has many advantages, there are also potential drawbacks that need to be considered:
- Cost: Implementing new technology can be costly, especially for smaller companies.
- Technological Challenges: The technology requires a stable network and can be sensitive to noisy environments.
Conclusion: Pick by Voice or Scanner?
The choice between pick by voice and traditional scanners depends on your specific warehouse needs. If you are looking for increased efficiency and fewer errors, pick by voice may be the obvious choice. If stability and easy implementation are your priorities, scanners can still be a good solution.
Summary
Pick by voice offers a modern solution that can revolutionize the order picking process in warehouses by increasing efficiency and reducing errors. However, traditional scanners remain a reliable technology that many companies continue to use. Consider your warehouse needs and future goals when choosing between the two methods. For more in-depth insight into how technology can be adapted to your specific needs, you can read about how the warehouse adapts to a WMS here.
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Christian Mikkelsen
CCO, Apport Systems
E: [email protected]
T: +45 4177 6304
Christian Mikkelsen
CCO, Apport Systems
E: [email protected]
T: +45 4177 6304


