Rubix faced significant challenges in optimizing their warehouse management. Their previous system, based on manual processes, resulted in inefficiencies and errors. Employees used pen and paper, making warehouse management slow and prone to human mistakes. This inefficiency threatened the company’s ability to deliver on time and accurately to their customers. Delivery errors could lead to customers seeking other suppliers. Therefore, there was an urgent need to find an advanced WMS system that could seamlessly integrate with their existing operations and reduce errors.
Rubix increases efficiency by 20-25 percent with Apport WMS
About Rubix
Rubix is Europe’s leading distributor of maintenance, repair, and industrial products, including bearings, electric motors, frequency converters, and hydraulics. The Scandinavian main warehouse is located in Helsingborg. Additionally, Rubix has service workshops at 12 different locations throughout Scandinavia.
INDUSTRY
B2B Whoelsale
IntegraTIon
Axapta
NUMBER OF EMPLOYEES
32 på lageret
warehouse
5.300 sqm.
ORDER NUMBERS
20.000
THE CHALLENGE
Delivering the right product at the right time and place
"We considered three different suppliers. It was important for us to find a supplier who understood our challenges and what we wanted to achieve. Apport could precisely explain how they would solve the task, and we visited some of Apport's customers who confirmed the good impression we had received."
Teh solution
Ett WMS som är lätt att lära sig
After an extensive evaluation process, Rubix chose Apport as their WMS provider. Apport demonstrated a deep understanding of Rubix’s needs and challenges, delivering a customized solution implemented in September 2012. The transition to Apport WMS was well-received by employees, thanks to thorough training and the appointment of five super users to train new staff. The system proved to be intuitive and easy to learn, which was a significant advantage, especially when hiring temporary workers. The automation and precise warehouse management led to substantial efficiency improvements and a reduction in picking errors.
"Our picking errors have decreased by 77 percent. This is crucial because delivering correctly every time is our top priority. Additionally, we can now track the few errors that do occur, allowing us to see exactly where in the warehouse they happened and which employee was responsible. This way, we have the ability to prevent them from happening again."
the future
A highly efficient warehouse
With Apport WMS, Rubix has achieved full control over their inventory and order tracking, improving efficiency by 20-25%. This improvement has not only optimized warehouse operations but also enhanced the customer experience by ensuring accurate and timely deliveries. Rubix can now swiftly manage orders through the system and deliver goods within half an hour if a customer needs it. With Apport as a reliable partner, Rubix looks forward to continuing to improve their warehouse management and leveraging new functionalities. They are well-equipped to meet future demands and customer expectations, supporting the company’s long-term growth and success.
"We have much greater control over all goods. We know exactly where they are, and we can see how far a given order has progressed in the process. Previously, a salesperson could call and ask where a certain delivery was, and I had to go out to the warehouse and find someone who knew. Now, I just look it up and can give an exact answer immediately [...] We have achieved a much smoother warehouse operation, and Apport has been a really great partner for us throughout the entire process."
These improvements have positioned Rubix as a leading player in industrial distribution, enabling them to deliver even better service to their customers, which is crucial for their continued success.